Thats not correct. When placing these orders a sales person will put a sku code or a in house reference number on the quote document that doesnt actually mean a

Thats not correct. When placing these orders a sales person will put a sku code or a in house reference number on the quote document that doesnt actually mean anything to a normal person and agree to do work that the implementation team cant or wont do (this should sound familiar to people here). Ive seen this done personally. They also dont charge all up front and might just want a deposit. So they might not realize the cost is higher. Its very easy for a immoral salesperson to try and get a customer to unwilling pay for something. And they have incentives to do so.