4 ms·

> The airport is absolutely in the wrong here. Nitpick-- it is a RyanAir policy, not an airport policy. RyanAir was absolutely in the wrong here. I've been b

• stavros 4y ago
  Ah, right. I'm not sure whose fault it was, as eg the gate is the responsibility of the airport (and, if I recall correctly, has airport employees, rather than airline).
  • realityking 4y ago
    The staff at the gate is often (not always; sometimes they’re airline employees) a ground handling company contracted by the airline. They do their job based on the policies of the airlines when it comes to ticketing, rebooking, luggage rules, etc.
• paganel 4y ago
  More generally, whenever the words "RyanAir" and "fault" show up in the same sentence/extended phrase, in 99% of the cases the "fault" is directly connected to "RyanAir", no matter who the other subjects of that extended phrase might be (clients, airports, even government entities). Though they (RyanAir) sure do have some very cheap flights, that's why lots of us accept being their reluctant clients.
• chrisseaton 4y ago
  To be fair to RyanAir, they’re extremely upfront that they’re a budget carrier and they even joke about their fees and things on social media. It seems pretty honest to me. You get what they say you’ll get.