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UX is not about putting the blame on someone, but to prevent errors. For this reason confirmations are not really the best practice. Sure, they reduce the numbe
by ivan_gammel 4y ago
UX is not about putting the blame on someone, but to prevent errors. For this reason confirmations are not really the best practice. Sure, they reduce the number of mistakes by some margin, but they never get it 100%.
The better alternative will be instead of asking for confirmation to ask to explain the intent by picking one of the options or writing it down. Ideally, an alternative must be suggested. This will avoid automatic reaction, because there's no one clear path to the goal.