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I’ve been looking for “how to ask questions the smart way” for years! I kept googling the wrong title … I love how thorough it is, in the style of a Linux how-t
by semireg 4y ago
I’ve been looking for “how to ask questions the smart way” for years! I kept googling the wrong title … I love how thorough it is, in the style of a Linux how-to or RFC.
I’m a solo developer and receive maybe 10 emails a day from end users. I can answer 90% of the questions with a few characters on my phone via “text replacement” so if I type: lllic it’ll automatically insert https://label.live/faqs/licensing/can-i-use-a-license-on-more-than-one-computer https://label.live/faqs/licensing/can-i-use-a-license-on-mor...
You know, as an example…
A few other favorites:
Llty “Thank you for the email.”
Lllmk “Let me know if this helps.”
I should really invest in Text Expander or similar. Although, maybe ZenDesk will come out with some wild AI integration that allows me to piece together a response based on my prior responses. Surely that’s coming.