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For the previous model the replacement was free whether or not you were under warranty. Because the battery was defective. They know this but tried to save mone
by tchaffee 4y ago
For the previous model the replacement was free whether or not you were under warranty. Because the battery was defective. They know this but tried to save money on the subsequent model. Which is fine. But I was a lifetime customer and will never buy Dell again. Which is also fine.