Is our thing complaining about the popular things from the lesser travelled discussion forums? Snickering about how the masses don't know Facebook from the web

Is our thing complaining about the popular things from the lesser travelled discussion forums? Snickering about how the masses don't know Facebook from the web from the Internet. "The fools!" That's obviously tongue in cheek but there's some truth to it. At the end of the day does it really matter if people are happy using the one thing on their computer that they can actually use and understand?