What I liked least about Jira was how it turned a project into a maze full of pages of boilerplate, all alike. I was continually walking the issue/subissue tree

What I liked least about Jira was how it turned a project into a maze full of pages of boilerplate, all alike. I was continually walking the issue/subissue tree via hyperlinks, and the pages were slow to load, and sometimes I went in circles looking for something that turned out to be over on a Confluence page instead. There's so much visual noise with all the optional tick boxes & fields (that were not used), I got banner blindness - which contributed to my difficulties in finding things. My solution was to manually maintain a bulleted list of links directly to the relevant issues.