If you are not going to see someone in person or it will be very infrequently, there is less need to match face to a person. And why would you match it anyway.

If you are not going to see someone in person or it will be very infrequently, there is less need to match face to a person. And why would you match it anyway. I understand that some people like to match face to name/person and feel more comfortable but it is not real need. Work doesn't depend on that and comfort of one person should not be appeased on account of discomfort of another person.