3 ms·
Dell replaces swollen batteries on our whole fleet, even nearly 3 years into the “Pro support” warranty. Happens to about 1% of our machines over a 3-4 year lif
by tatersolid 4y ago
Dell replaces swollen batteries on our whole fleet, even nearly 3 years into the “Pro support” warranty. Happens to about 1% of our machines over a 3-4 year lifetime.
If you pay for the on-site “pro” warranty Dell just sends a tech, quickly and no questions asked. Even to small rural towns.
- tchaffee 4y agoFor the previous model the replacement was free whether or not you were under warranty. Because the battery was defective. They know this but tried to save money on the subsequent model. Which is fine. But I was a lifetime customer and will never buy Dell again. Which is also fine.