4 ms·
I dropped Amazon (again) a while back. I'd gone back to using them during the plague, and got lazy. What jolted me back was multiple delivery failures in a row
by _jal 4y ago
I dropped Amazon (again) a while back. I'd gone back to using them during the plague, and got lazy. What jolted me back was multiple delivery failures in a row followed by a shitty "give me my money back" experience.
Right now, Amazon combines the honesty of flea markets with the reliability of a stoned teenager.
I'm back to shopping at physical stores, and am enjoying it, at least at the moment. And when ordering things, I try to go direct or find retailers who care about their reputations.
- cogman10 4y agoYup, I've been doing the same. Amazon is for things I don't care too much about if it's a knock off. But generally speaking, I'll try and by stuff directly from the manufacturer or in store. I really wish online shopping wasn't so messed up.
- silasdavis 4y ago'Direct from manufacturer' can be much worse when they themselves have outsourced fulfilment to a warehouse in Ireland as their European agent with limited to no support contact.
- hotpotamus 4y agoThe worst I've got recently is from the Amazon locker team. The recently sent me a notice that they'd "learned that my package had been delayed". I don't mind that much; shit happens, but that passive language just disgusted me. No, you weren't able to deliver my package on time Amazon. I'm sorry if Jeff Bezos sticks you in a solitary wellness pod or whatever Orwellian punishment he's dreamt up for people who delay packages, but it's the job you picked.
- algoatecorn 4y agoI would guess that many Amazon fulfillment employees did not feel they had options when seeking employment.
- hotpotamus 4y agoI don't know much about how Amazon is structured, but I doubt it's the low wage soldiers who are writing the automation that sends emails out to notify you of delays. Of course, they're all working class stiffs compared to Bezos and the rest of the senior leadership.