And in Walmart's case, it's particularly egregious - the value proposition "Here's a website where you can buy anything that's sold at Walmart, for cheap-ass Wa

And in Walmart's case, it's particularly egregious - the value proposition "Here's a website where you can buy anything that's sold at Walmart, for cheap-ass Walmart prices and we'll ship it to you, and you don't have to go into some crappy Walmart to do it" is appealing and seems like it would generate billions in revenue. But the reality is terrible; lots of stuff is 'in-store purchase only', some of it they won't ship but will only deliver from the local store for a fee, some of it is garbage only sold by third parties for wildly unpredictable prices. And the site is full of dark patterns to make it difficult to tell which is which until you try to check out. And on top of all that, which products are in which category change constantly. So you can try to re-order something that you got before, but now it's in-store only, or the price has gone up 50x and it's shipped by a 3rd party with a 6-8 week arrival time. For a while, I used Walmart.com to stock up on name-brand staples cheaply and conveniently, but it got to be such a pain in the ass that I went back to Costco.