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Useful service, and tried adding two tests, but decided to not order when I saw: Recurring subtotal $268.00 every 12 months Do not know if it is useful enough
by somberi 4y ago
Useful service, and tried adding two tests, but decided to not order when I saw:
Recurring subtotal
$268.00 every 12 months
Do not know if it is useful enough to renew, and I as a customer do not like services that presumptively charge me on and on and moves the onus to the customer to get out of the charging cycle.
Thanks, useful service, but not for me.
- Snehpatel1 4y agoGood news - once you order, you will get an email that lets you manage your subscription at which point you can cancel the renewal right away. Let me know if you have any issues with that!
- silicon_wally 4y agoI'm not sure how that is "good news". It's a nasty tactic, and shouldn't be celebrated.
- Snehpatel1 4y agoIf helpful, we just created a new link where you can order without the subscription here: https://shop.begolden.online/products/2-tests https://shop.begolden.online/products/2-tests Hope you will give us a try!
- kim07mcm 4y agoHi Kimberly here - we greatly appreciate this feedback and we've now updated all of our offerings to have a one time purchase option: https://shop.begolden.online https://shop.begolden.online
- somberi 4y agoWhat would work better for me, as an individual, is to not lock me in, let me try the goods that I have paid for, and evaluate if it satisfies my need, and drive the value (through messaging) of leaving my credit card on your file for future charges. That would still not be good news, but just a normal expected behavior from a lab testing service. Again, I am cognizant of the business realities that makes you do this, and just reaffirming why I will not pay for your services.
- Snehpatel1 4y agoVery understandable. We just created a new link where you can order without the subscription here: https://shop.begolden.online/products/2-tests https://shop.begolden.online/products/2-tests Hope you will give us a try!
- somberi 4y agoThank you and kudos for listening to your buyer(s).