Not disorienting, but definitely not as useful as a chat application could be. Especially when concepts like 'server' and 'team' are overloaded so gratuitously.

Not disorienting, but definitely not as useful as a chat application could be. Especially when concepts like 'server' and 'team' are overloaded so gratuitously. Ironically, MS Teams suffers from this as well, as do some IRC clients that try to aggregate interfaces on top of the network+channel concept. Most classic chat clients used to have a user-managed interface for 'people' and 'groups' and while the service decides what a user is, everything else is left to the user, and all the concepts of communication are inside each 'chat' instead of extracted into the main interface. It's almost like the hierarchy is broken down where elements of different detail level are just mixed together. Not even Internet forum software is messy that way. On Slack you can get the same issue when you use Slack Grid, and in certain scenarios with non-local participants as well (i.e. Slack Connect).