3 ms·
Which is fine if they would replace it. But Dell no longer does so it's your cost if you get unlucky. Buyer beware. My keyboard also started sticking on my late
by tchaffee 4y ago
Which is fine if they would replace it. But Dell no longer does so it's your cost if you get unlucky. Buyer beware. My keyboard also started sticking on my latest Dell. I won't even sell it to someone it's such a troublesome laptop.
- tatersolid 4y agoDell replaces swollen batteries on our whole fleet, even nearly 3 years into the “Pro support” warranty. Happens to about 1% of our machines over a 3-4 year lifetime. If you pay for the on-site “pro” warranty Dell just sends a tech, quickly and no questions asked. Even to small rural towns.
- tchaffee 4y agoFor the previous model the replacement was free whether or not you were under warranty. Because the battery was defective. They know this but tried to save money on the subsequent model. Which is fine. But I was a lifetime customer and will never buy Dell again. Which is also fine.