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> make the company look very cheap and untrustworthy Which WizzAir is. They reschedule or cancel flights all the time, mentioned that you needed a negative cov
by petre 4y ago
> make the company look very cheap and untrustworthy
Which WizzAir is. They reschedule or cancel flights all the time, mentioned that you needed a negative covid test during the pandemic and requested a PCR test for boarding, they charge for seats and monetize just about everything. During the flight there's a frenzy of commecrial activity which reminds me of Moroccan bazaars.
- ciceryadam 4y agoPlus they don't have a toll free number to call - for most countries it's even more expensive to call them than regular numbers, essentially making the call center revenue generating: https://wizzair.com/en-gb/information-and-services/contact/contact-us https://wizzair.com/en-gb/information-and-services/contact/c...
- petre 4y agoI email them to have written conversation in case I need to and resort to the consumer protection authority, which is what is needed most of the time in order to extract refunds from low cost flight operators. Fortunately my most recent WizzAir tickets that needed refunding due to covid-19 flight cancellations were purchased through a ticketing agency, along with other Ryanair return tickets, so I filed my complaint against the agency. It took like 6 months and several e-mail exchanges with two to three week delays between responses to get a 90% refund.