I did in fact send them an email. Never got a reply. I'm guessing it went to the web team then straight to the trash. I suspect possibly a registered letter

I did in fact send them an email. Never got a reply. I'm guessing it went to the web team then straight to the trash. I suspect possibly a registered letter might help, but to be honest I don't actually care that much, and as much as I like my local Lowes, switching to Home Depot works just fine too. And you know... I kind of suspect given the fact that FedEx suffers from this too, that it is a generic failure of an Akamai service they both enabled, since they both use Akamai.