> "The use of automations for booking (robots) require additional hosting efforts and for such activities, Wizz Air applies a system surcharge fee", Wizz Air ex

> "The use of automations for booking (robots) require additional hosting efforts and for such activities, Wizz Air applies a system surcharge fee", Wizz Air explained to Skift on the issue. We know that is only superficially true. Yes, automation requires additional hosting resources in regards to the website, but automation also lowers the costs incurred by the PoS (Point of Sale). It costs more to pay a person to sell tickets, and their queue of simultaneous sales is far shorter.