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I have a lot of respect for this developer’s patience. Back when I was a solo developer, these types of issues were death by a thousand paper cuts. I didn’t hav
by thewebcount 4y ago
I have a lot of respect for this developer’s patience. Back when I was a solo developer, these types of issues were death by a thousand paper cuts. I didn’t have the skills to deal with the amount of support and debugging these kinds of problems entail. And it’s especially frustrating when the answer ends up being “It’s due to how the manufacturer of this monitor just didn’t properly implement the spec and there’s nothing I can do to fix it.” I can’t imagine writing software where this is the norm! So kudos to the developer!
- alin23 4y agoThank you! It is indeed a very frustrating kind of work. But still, a lot less frustrating than waking up at 6 AM for a Zoom call with an overseas company I’d be working. I prefer angry users of my own app over demanding (and often not knowing what exactly they demand) bosses.
- semireg 4y agoI work on my own indie label printer app. Let me just tell ya, “label printers…” Sigh. I feel the pain. Stay strong.
- robk 4y agoJust found your software. Looks neat! Buying a copy now for my zebra as soon as I'm on a desktop. Would have bought from mobile if you offered that!
- semireg 4y agoI purposely add friction via “in-app purchase” so users embrace the free trial. Less support issues when you help someone pre-purchase. Very low refund rate / at the expense of revenue. However, you can purchase a license via mobile at my store that sells a label printer: https://mydpi.com https://mydpi.com
- kayodelycaon 4y agoYour software looks great! Is it generic enough to work on business cards?
- semireg 4y agoThe ones on an Avery sheet? Yes! Through some trial and error you should be able to get it to generate a proper PDF. https://label.live/faqs/design/how-do-i-setup-a-custom-label-on-a-sheet https://label.live/faqs/design/how-do-i-setup-a-custom-label...
- ineedasername 4y agoEven working within a larger organization it’s the sort of reason i avoid certain types of custom work. I’m embedded in an operational unit and occasionally run up to limitations or bugs of the systems we use. It’s tempting to say “I can build a workaround in a day” but then accounting for edge cases, continued maintenance if/when patches/updates come along… I learned that eventually I’d be bogged down in maintaining bandaids and workarounds. Only truly important things get that treatment these days. I’ve seen the chaos that occurs when someone who’s gone too far down that path leaves the organization and central IT has no resources to support things and there’s no formal knowledge transfer because it was all essentially out of scope.
- shp0ngle 4y agoAhh one time I was debugging an issue that only happened if the user had cracked version of Windows 7. Fun.