In the author's defense, the advice is from a talk by Rian van der Merwe: http://speakerdeck.com/u/rianvdm/p/an-introduction-to-user-exeprience-design http://sp

In the author's defense, the advice is from a talk by Rian van der Merwe: http://speakerdeck.com/u/rianvdm/p/an-introduction-to-user-exeprience-design http://speakerdeck.com/u/rianvdm/p/an-introduction-to-user-e...