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For me the bigger issue is the other way around: SMS is not email. Way too often I get a text from someone asking a question that doesn't need a reply right awa
by dbrueck 4y ago
For me the bigger issue is the other way around: SMS is not email. Way too often I get a text from someone asking a question that doesn't need a reply right away, is asking for a detailed answer, and sometimes needs me to bring an additional person or two into the conversation.
But since they sent it as a text message, it's hard to keep track of the need to reply since I can't mark it as unread, a long answer is cumbersome to give, and transitioning to a group message is tedious and loses the conversation history.
- giantrobot 4y agoMy favorite is the text message that you describe, then many dozens more text messages about different topics. So then I need to either jump on converting the text to an e-mail right away or make sure I remember it and then try to find the text later. In both cases it is extra effort and cognitive load for me because someone didn't consider the medium. So by favorite thing I mean the opposite. I really hate when other people do t give any thought to the medium/context of a message.