3 ms·
I really love HardKernel's openness, but there are a few things I'd really like to see them work on: * Build quality. I'd prefer a slightly higher BOM of it le
by nfriedly 4y ago
I really love HardKernel's openness, but there are a few things I'd really like to see them work on:
* Build quality. I'd prefer a slightly higher BOM of it led to a significantly better experience. Everyone complains about the controls on Odroid Go devices, meanwhile the Chinese clones come and improve this and get a ton of sales that could have gone to HK. The 3-headed charging cable that comes with this device is another example. That thing is an abomination and likely a fire hazard too. They don't have to go full USB-PD, it could just follow the much simpler and cheaper-to-implement BC 1.2 standard. But instead they do their own wired thing, presumably for some minor cost savings.
* Their shipping / checkout process. First, you have to sign up for an account. Then it estimates some ridiculous amount for shipping (e.g. $60 shipping for a 10-oz $80 item.) Then the address form is in a different language (Korean?) despite the rest of the site being in English. It switches to English after you find the right control, but it's just confusing and the whole process almost certainly costs them some sales.
* Their forum members can be oddly aggressive sometimes, e.g. defending that crazy charging cable. One of the arguments boiled down to "it's safe to use if you're an electrical engineer". They also attack any mention of a competitors product. And the moderators support this behavior.
All of this combines to keep me from buying an Odroid so far, despite it being the kind of thing I'd really like to support.