I completely agree. We operate in a space where we rent out our proprietary software to businesses to solve a mundane business requirement. We wrote our own sof

I completely agree. We operate in a space where we rent out our proprietary software to businesses to solve a mundane business requirement. We wrote our own software. We compete with other companies, some have their own (or some exclusivity) others make use of a generic package (closed source, but they supply anyone who wants to be in this space.) Yes, having unique software means we can do things others can't. But really we're selling "the whole package" of which the software is only a tiny part. Mostly our customers are paying for service, support, statutory updates and so on. They are paying us to be around when they need us. That may be tomorrow, or 10 years from now, but our existence ultimately matters to them. Maybe one day there will be viable OSS in our space, it may already exist. But if it does, no-one here is selling it, or supporting it. If someone does make it we, and any number of our existing compeditors, can happily pivot to it, with our existing sales and support infrastructure. It turns out that having a unique product helps our sales process. We can differentiate on more than just price. But ultimately customers want support not source code.