They should make an exception for low volume/infrequent users. Yes free-tier power users should get incentive to level up. But if you have a slack with your spo

They should make an exception for low volume/infrequent users. Yes free-tier power users should get incentive to level up. But if you have a slack with your spouse for house ideas where you post a few times a year, I think this is the type of user that gets the most pissed off by limits, because leveling up to the paid tier for a few messages a year seems like a ripoff/moneygrab.