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Its been great for you to use Slack and to be able to go back and view conversations from years ago. It’s so useful to you that you’ve used it for years, and yo

Its been great for you to use Slack and to be able to go back and view conversations from years ago. It’s so useful to you that you’ve used it for years, and you love it. …but you won’t pay $12/month for it? Yes, you are a freeloader. And you’ll inevitably keep bouncing from free app to free app as services mature and shift focus to making money. You, as a freeloader, are of no economic value to Slack, Discord, or wherever you end up next.

nottorp 4y ago
I'm using Slack for productive purposes and still won't pay 12/month/user for it. We're an outlier org that has a lot of mostly inactive users that get active when something's going on. We don't want to pay 12/month just because one of them said happy birthday in the general channel. And no, the guest user feature won't do. They should switch to fixed pricing for small teams. Something that ends up at far less than 12/user.
tomrod 4y ago
$12/month is a lot for a messaging protocol, some scripts, and storage under a few GB a year in a market that is Betrand pricing with a first-mover leader. SaaS adds up.
skapadia 4y ago
$12/month is a LOT of money for sending some messages back and forth with your significant other. I would suggest they use Signal for that.
c256 4y ago
> …but you won’t pay $12/month for it? But it’s $24/month, isn’t it? Double that if they invited the kids, in-laws, or neighbors but they don’t use it regularly because those people don’t use Slack for business — which is the whole point of the loss-leader approach: get people used to using slack, get them in the app, and then get them to bring it into larger environments where corporate rates make sense. This new policy degrades the value of slack significantly for a bunch of long-term, low-volume users. It will cause a few people to move to a paid plan, maybe, and it will certainly cause many to leave slack. The last part will make slack less sticky, less familiar, less generally used, and will save them some amount on storage, maybe? Have you priced out storage recently? I’d bet the cost difference for storage of short text snippets between 90-day rolling and 10k messages is: - Smaller than the variance of MTBF of different batches of disks - Smaller than the variance on overhead in block/page size for their underlying storage system - Smaller than the variance of employee number for their 90th percentile large customers In other words, they’re adding annoyance and losing users for peanuts.

nottorp 4y ago

I'm using Slack for productive purposes and still won't pay 12/month/user for it. We're an outlier org that has a lot of mostly inactive users that get active when something's going on. We don't want to pay 12/month just because one of them said happy birthday in the general channel. And no, the guest user feature won't do. They should switch to fixed pricing for small teams. Something that ends up at far less than 12/user.

tomrod 4y ago

$12/month is a lot for a messaging protocol, some scripts, and storage under a few GB a year in a market that is Betrand pricing with a first-mover leader. SaaS adds up.

skapadia 4y ago

$12/month is a LOT of money for sending some messages back and forth with your significant other. I would suggest they use Signal for that.

c256 4y ago

> …but you won’t pay $12/month for it? But it’s $24/month, isn’t it? Double that if they invited the kids, in-laws, or neighbors but they don’t use it regularly because those people don’t use Slack for business — which is the whole point of the loss-leader approach: get people used to using slack, get them in the app, and then get them to bring it into larger environments where corporate rates make sense. This new policy degrades the value of slack significantly for a bunch of long-term, low-volume users. It will cause a few people to move to a paid plan, maybe, and it will certainly cause many to leave slack. The last part will make slack less sticky, less familiar, less generally used, and will save them some amount on storage, maybe? Have you priced out storage recently? I’d bet the cost difference for storage of short text snippets between 90-day rolling and 10k messages is: - Smaller than the variance of MTBF of different batches of disks - Smaller than the variance on overhead in block/page size for their underlying storage system - Smaller than the variance of employee number for their 90th percentile large customers In other words, they’re adding annoyance and losing users for peanuts.