You've got to have a pretty sticky and/or differentiated product before you won't see a lot of price/feature sensitivity in the skew-small groups who would be a

You've got to have a pretty sticky and/or differentiated product before you won't see a lot of price/feature sensitivity in the skew-small groups who would be affected by this. Slack as a product is pretty good, but it's not wildly better than the other zillion messaging things. If you've got 10-100K people in your Slack, that's a high switching cost, but you're not using the free tier at that point. I have Slack along with Signal and Telegram and Discord and iMessage and Google Meet and IRC and and and and... some people I need to talk to are on it. But is it scratching any itch that I have as a small fry that isn't easily scratched elsewhere? Not really.