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The 90 day cap on the search history essentially turns the free plan into a time-limited trial. Slack is probably happy to part ways with whoever still cannot j
by hankman86 4y ago
The 90 day cap on the search history essentially turns the free plan into a time-limited trial. Slack is probably happy to part ways with whoever still cannot justify their subscription price after that time. They will have figured that these users are not likely to upgrade to a paid tier at a later date either. As a for-profit entity, Slack has no reason to offer a free service to a longtail of non-paying users.
From a business perspective, this makes perfectly good sense.
- mrweasel 4y ago> whoever still cannot justify their subscription price after that time There's also a lost opportunity in not selling these users a subscription at a lower price. Products like Gmail partly succeeded because that's what people used at home, so they wanted to use something equally good at work. If you push users towards alternative in their private life, you risk that they want to bring new product into work.