7 ms·

Makes me wonder how long before Discord rolls out their enterprise tier. There are tons of Gen Z and Millenials using Discord who are likely in positions where

by xmprt 4y ago

Makes me wonder how long before Discord rolls out their enterprise tier. There are tons of Gen Z and Millenials using Discord who are likely in positions where they can make those kinds of decisions for the company. And it's a great and intuitive product too.

echelon 4y ago
Discord is way better than Slack for B2C if you're reaching that demographic. I'm running my start-up via Discord and it's grown to a 60,000-member community. Incredible engagement. Fantastic way to find customers and business use cases, too. For "enterprise", we run a separate instance for staff with lots of useful Github, Clickup, and other integrations.
- dqpb 4y ago
  My experience is that discord is basically just a vector for scammers to directly message me.
  - tpxl 4y ago
    You can turn off random people messaging you for what it's worth.
  - ALittleLight 4y ago
    If you join any cryptocurrency related Discords you can dial the random scammers up quite a bit.
- toastal 4y ago
  While I understand that approach EF going Discord-forward, it's one that's prevented me from joining many circles now as I've pledged to take my data privacy more seriously and proprietary apps aren't it. I hope you offer at least one alternative (but if you're not targeting open-source users or privacy advocates, there likely wouldn't be a difference).
  - LunaSea 4y ago
    In this day and age that is simply not possible anymore. Most apps have no good open source alternatives.
    - MaKey 4y ago
      Zulip is a pretty good open source alternative to Discord / Slack.
    - joshspankit 4y ago
      Despite the looming narratives that tell us to give up our data, it’s always possible. There are dozens of products and countless open protocols to base new products on. We could even just use IRC again.
      - RunSet 4y ago
        One nice thing about IRC is it is sure to remain an alternative as services which purportedly lack alternatives build paywalls or become the center of scandals relating to mishandling user data.
- pid-1 4y ago
  Discord lacks features like SSO, auditing and security controls, making it impossible to adopt in many business environments.
mikepurvis 4y ago
As a moderate user of both, they seem almost indistinguishable to me. Slack probably has more integration with productivity tools and a better auditing/compliance story, but it’s not at all obvious to me that Discord couldn’t become a drop in replacement.
- galangalalgol 4y ago
  How would you rate mattermost and zulip compared to slack and discord? I've only used slack, mattermost and skype. Of those I prefer mattermost by a fair margin, but I'm still not sure I like it. It seems like the ui could be better. Something about the way both it and slack handle channels or groups feels clunky.
  - davedx 4y ago
    Zulip is very “channels first” and once you get used to it it works pretty well. I constantly run into issues uploading files > 10Mb to Zulip though, it just sits there “Waiting” forever. I have to put things like screencasts somewhere else. Otherwise it’s pretty good though
  - joshspankit 4y ago
    I might get backlash for this, but IRC (what all these platforms are emulating) handled channels pretty terribly also.
    - throwaway14356 4y ago
      it's an old car that gets you places without breaking down
      - deleted 4y ago
        [deleted]
  - iratewizard 4y ago
    Guilded over discord in my opinion. More features like forums in a channel. Long term, I only see discord and their company culture turning it into twitch or other zealot infested dumps.
chillfox 4y ago
I wish we used Discord for work. It’s superior to Slack, MS Teams and googles chat thing by far.
- p1esk 4y ago
  How is Discord superior to Slack?
  - claaams 4y ago
    Roles and channel permissions. I can't assign a role to someone and grant them granular permissions in slack like I can discord. I'm either a guest, user, admin or owner. Slack does app integrations and bots pretty well.
    - p1esk 4y ago
      Example of granular permissions?
      - barbazoo 4y ago
        User X is admin of channel Y but guest of all the other channels or something like that I imagine.
      - input_sh 4y ago
        Think of it as "tagging" users. Instead of a user fitting a single pre-defined category, you can add tags to a user. To give an example, let's say you have both a Discord channel and a Slack channel with the same 10 people working on a project, 7 of which are software developers. To mention the developers, your Slack option is either @everyone (including 3 non-developers) or individually. On Discord you can create @developers and add only those seven, not bothering the other 3. You can really go buckwild with that basic concept: only admin can tag @everyone, only @talkers can join a voice channel, only @projectmanagers can run some bot, only @collaborators can post to #project, @watchers can read #project but not post, while those that are neither @collaborators nor @watchers don't even see the channel... And in #otherproject you can have those same people in totally different groups and with different roles. Way more customizable than by just having public/private channels and @everyone at your disposal, as Slack does.
darthrupert 4y ago
Discord has the worst ux of any chat software I have ever used, fwiw. There's a fascinating race to the bottom in this area.
- tweetle_beetle 4y ago
  I'm surprised to not see more comments like this. I think chat clients are a product which is used so frequently that after adapting, users become blind to defficiencies. I consider myself pretty technically literate and have used probably a dozen chat clients over years. Discord is the only one where I couldn't understand how to do the basics straight after installing it. I don't use it much, and when I come back to it there's always an element of guesswork. (fwiw I'm not a fan of Slack's UX either)
  - BlargMcLarg 4y ago
    Because on the flipside, there are users like me who found Discord far more intuitive than anything else. I don't think your 'technical literacy' overcomes a difference in expectations and culture when many others feel it works just fine. It's not the best UI, but it is acceptable given the status quo. Neither you nor GP are articulating or giving examples. Start there and we can have a proper discussion, otherwise it'll be just another case of 'he-said-she-said'.
- m8s 4y ago
  That’s surprising. In what way? I find it to be the most consistent and the most correct out of any chat software I’ve used, including IRC, Slack, Mattermost, and Microsoft Teams. They seem to just get a lot of stuff right. The only thing that took me some time to adjust to was how overwhelming joining a new server can be. So many channels! Everything needs my attention! But after using it for a long time, I think this is actually a feature. I can mute channels and categories I’m uninterested in, but how many channels on Slack are never found due to poor discoverability? We run both Slack and Discord at my work and the engineers vastly prefer Discord, for what it’s worth.
  - dongping 4y ago

by xmprt 4y ago

echelon 4y ago

Discord is way better than Slack for B2C if you're reaching that demographic. I'm running my start-up via Discord and it's grown to a 60,000-member community. Incredible engagement. Fantastic way to find customers and business use cases, too. For "enterprise", we run a separate instance for staff with lots of useful Github, Clickup, and other integrations.

dqpb 4y ago
My experience is that discord is basically just a vector for scammers to directly message me.
- tpxl 4y ago
  You can turn off random people messaging you for what it's worth.
- ALittleLight 4y ago
  If you join any cryptocurrency related Discords you can dial the random scammers up quite a bit.
toastal 4y ago
While I understand that approach EF going Discord-forward, it's one that's prevented me from joining many circles now as I've pledged to take my data privacy more seriously and proprietary apps aren't it. I hope you offer at least one alternative (but if you're not targeting open-source users or privacy advocates, there likely wouldn't be a difference).
- LunaSea 4y ago
  In this day and age that is simply not possible anymore. Most apps have no good open source alternatives.
  - MaKey 4y ago
    Zulip is a pretty good open source alternative to Discord / Slack.
  - joshspankit 4y ago
    Despite the looming narratives that tell us to give up our data, it’s always possible. There are dozens of products and countless open protocols to base new products on. We could even just use IRC again.
    - RunSet 4y ago
      One nice thing about IRC is it is sure to remain an alternative as services which purportedly lack alternatives build paywalls or become the center of scandals relating to mishandling user data.
pid-1 4y ago
Discord lacks features like SSO, auditing and security controls, making it impossible to adopt in many business environments.

mikepurvis 4y ago

As a moderate user of both, they seem almost indistinguishable to me. Slack probably has more integration with productivity tools and a better auditing/compliance story, but it’s not at all obvious to me that Discord couldn’t become a drop in replacement.

galangalalgol 4y ago
How would you rate mattermost and zulip compared to slack and discord? I've only used slack, mattermost and skype. Of those I prefer mattermost by a fair margin, but I'm still not sure I like it. It seems like the ui could be better. Something about the way both it and slack handle channels or groups feels clunky.
- davedx 4y ago
  Zulip is very “channels first” and once you get used to it it works pretty well. I constantly run into issues uploading files > 10Mb to Zulip though, it just sits there “Waiting” forever. I have to put things like screencasts somewhere else. Otherwise it’s pretty good though
- joshspankit 4y ago
  I might get backlash for this, but IRC (what all these platforms are emulating) handled channels pretty terribly also.
  - throwaway14356 4y ago
    it's an old car that gets you places without breaking down
    - deleted 4y ago
      [deleted]
- iratewizard 4y ago
  Guilded over discord in my opinion. More features like forums in a channel. Long term, I only see discord and their company culture turning it into twitch or other zealot infested dumps.

chillfox 4y ago

I wish we used Discord for work. It’s superior to Slack, MS Teams and googles chat thing by far.

p1esk 4y ago
How is Discord superior to Slack?
- claaams 4y ago
  Roles and channel permissions. I can't assign a role to someone and grant them granular permissions in slack like I can discord. I'm either a guest, user, admin or owner. Slack does app integrations and bots pretty well.
  - p1esk 4y ago
    Example of granular permissions?
    - barbazoo 4y ago
      User X is admin of channel Y but guest of all the other channels or something like that I imagine.
    - input_sh 4y ago
      Think of it as "tagging" users. Instead of a user fitting a single pre-defined category, you can add tags to a user. To give an example, let's say you have both a Discord channel and a Slack channel with the same 10 people working on a project, 7 of which are software developers. To mention the developers, your Slack option is either @everyone (including 3 non-developers) or individually. On Discord you can create @developers and add only those seven, not bothering the other 3. You can really go buckwild with that basic concept: only admin can tag @everyone, only @talkers can join a voice channel, only @projectmanagers can run some bot, only @collaborators can post to #project, @watchers can read #project but not post, while those that are neither @collaborators nor @watchers don't even see the channel... And in #otherproject you can have those same people in totally different groups and with different roles. Way more customizable than by just having public/private channels and @everyone at your disposal, as Slack does.

darthrupert 4y ago

Discord has the worst ux of any chat software I have ever used, fwiw. There's a fascinating race to the bottom in this area.

tweetle_beetle 4y ago
I'm surprised to not see more comments like this. I think chat clients are a product which is used so frequently that after adapting, users become blind to defficiencies. I consider myself pretty technically literate and have used probably a dozen chat clients over years. Discord is the only one where I couldn't understand how to do the basics straight after installing it. I don't use it much, and when I come back to it there's always an element of guesswork. (fwiw I'm not a fan of Slack's UX either)
- BlargMcLarg 4y ago
  Because on the flipside, there are users like me who found Discord far more intuitive than anything else. I don't think your 'technical literacy' overcomes a difference in expectations and culture when many others feel it works just fine. It's not the best UI, but it is acceptable given the status quo. Neither you nor GP are articulating or giving examples. Start there and we can have a proper discussion, otherwise it'll be just another case of 'he-said-she-said'.
m8s 4y ago
That’s surprising. In what way? I find it to be the most consistent and the most correct out of any chat software I’ve used, including IRC, Slack, Mattermost, and Microsoft Teams. They seem to just get a lot of stuff right. The only thing that took me some time to adjust to was how overwhelming joining a new server can be. So many channels! Everything needs my attention! But after using it for a long time, I think this is actually a feature. I can mute channels and categories I’m uninterested in, but how many channels on Slack are never found due to poor discoverability? We run both Slack and Discord at my work and the engineers vastly prefer Discord, for what it’s worth.
- dongping 4y ago