Health insurance navigation and transparency (US): People who go through dealing with health insurance: a lot of this knowledge is difficult to transfer, but i

Health insurance navigation and transparency (US): People who go through dealing with health insurance: a lot of this knowledge is difficult to transfer, but is very valuable, and usually transferred through word-of-mouth. People who suddenly have a need for a treatment or surgery, don't always know what their options are and how to deal with insurance claims in the best manner, or to maximize coverage and deal with extra circumstances.