> having "face to face" chitchat, builds up a small buffer of rapport that significantly improves empathy and perceived intent On my team we have a weekly 30-m

> having "face to face" chitchat, builds up a small buffer of rapport that significantly improves empathy and perceived intent On my team we have a weekly 30-minute meeting for non-work-related updates. A chance to talk about whatever you did in the past week outside of work, or about anything else that currently interests you. It typically prompts a lot of follow-on conversations in Slack afterwards. It might be nicer if this happened organically, and didn't require an explicitly scheduled meeting. But we consider it important enough that we carve out the time to make it clear that it's a team norm.