This works for concrete knowledge (declarative, procedural) where simply knowing a set of facts or a pre-existing process is sufficient to perform the job. But

This works for concrete knowledge (declarative, procedural) where simply knowing a set of facts or a pre-existing process is sufficient to perform the job. But when you most into more abstract, creative work, this idea falls apart quickly. You can easily find an answer to "how do I enable file sharing on Windows." You cannot easily find an answer to "how do I design a website for an engineering firm which wants to increase it's inbound leads by 25%." The former is a simple search away. The latter requires the integration of numerous abstract concepts which the shallows of a search engine cannot return. Further, such an approach also limits our ability to create new knowledge.