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I'd ask them to clarify what they mean by a crash. Is it a system crash or is it Apache going out to lunch or is it something else? A "crash" can mean so many

by durana 18y ago

I'd ask them to clarify what they mean by a crash. Is it a system crash or is it Apache going out to lunch or is it something else? A "crash" can mean so many different things because it is somewhat vague. I've seen plenty of cases where if you press someone for a root cause of a "crash", they can't give it to you because they don't really know what went wrong. You've got to understand the problem before you can solve it or be sure what they are recommending makes sense. If you want some more input, feel free to e-mail me.

brandnewlow 18y ago
After every outage I receive an automated e-mail telling me that httpd has failed on my VPS. The way this usually works is I notice the site goes down. It comes back up 8-10 minutes later and I find another e-mail in my inbox saying that apache failed and has restarted.