AgileBits and its forums have always been hostile places for customers who ask questions that the company is not comfortable with (like dark patterns, anti-cust

AgileBits and its forums have always been hostile places for customers who ask questions that the company is not comfortable with (like dark patterns, anti-customer policies, etc.). Nothing new here. The problem starts right at the top, and that “we know better than you at all times” culture flows down to all the customer support representatives. By whatever chance, I think older forum posts are still there for anyone to go and verify for how long these toxic reactions have been around.