I'll agree with most of these statements, but would object to "they show twitter didn't comply with creating and enforcing...". I don't think it's clear that th

I'll agree with most of these statements, but would object to "they show twitter didn't comply with creating and enforcing...". I don't think it's clear that they have shown anything. This is simply a complaint making statements without any real form of evidence. As you say in your final statement, this is just painting a picture of an organization. It's definitely not fair to take everything stated here at face value with all of the context which is clearly missing.