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> That has enabled other players to do things Telstra said were impossible or uneconomic (for example, smaller players rolled out ADSL2 much quicker than Telstr
by jbarham 15y ago
> That has enabled other players to do things Telstra said were impossible or uneconomic (for example, smaller players rolled out ADSL2 much quicker than Telstra said was possible using this access).
Not if those other players are rolling out ADSL2 on Telstra owned lines that have to be pre-configured by Telstra technicians, as I discovered when I attempted to order ADSL service from Adam in Adelaide. The Telstra technicians flat-out lied about their first no-show to my house, messed up the connection on their second visit, and only get things working on their third visit. And they billed Adam for each of those visits. Total turnaround time was almost three weeks.
Turnaround time for 18 Mbit cable from Optus in Melbourne? Two days. Those guys wanted my business and they hustled to get it.
And when I attempted to complain about Telstra's behaviour to the "powerful regulator" they threw it back at Adam since pedantically speaking they were my provider!
This kind of monopolistic arrogance explains why Australia's fixed line infrastructure is a joke. The best way to enforce competition is to create a completely level playing field for all competitors.