You are honestly trying to tell me that a developer-focused company has no better way to get user feedback? Issue tracker? Idea tracker (check this as an examp

You are honestly trying to tell me that a developer-focused company has no better way to get user feedback? Issue tracker? Idea tracker (check this as an example: https://circleci.canny.io/ https://circleci.canny.io/)? Customer support? Email?