I have cell service with Bell Aliant (eastern Canada) and my data is horrible! My phone a Samsung Galaxy SII on Bell's HSPA+ network which from what I understa

I have cell service with Bell Aliant (eastern Canada) and my data is horrible! My phone a Samsung Galaxy SII on Bell's HSPA+ network which from what I understand can be anywhere from 21Mbps to 42Mbps but my phone is only capable of a max of 21Mbps. I don't expect to get 21Mbps or even 15Mbps but most days it's 0.3 or 1Mbps maybe 5Mbps to 9Mbps on a good day. Outright lies or incompetence or both to say such a thing and not have anywhere near what they promise. Bell's excuse is the network is busy with other users but I test it at all hours of the day and each day and weekend but it's never consistent. They advertise "HSPA+ 21Mbps" but make excuse after excuse once you're a customer that you'll never ever see that. I complained to the CRTC Donna Shewfelt Client Services wrote back to me gave me a case number 'CRTC Case ID: 548491' but then "The telecommunications industry has established an independent consumer agency, the Commissioner for Complaints for Telecommunications Services (CCTS)" and "Given the concerns you have raised, we believe this complaint is more properly within the scope of the CCTS and have forwarded your complaint to them." That was September 22 of this year (2011) and not one reply since then from any of them.