4 ms·

"Imagine it backwards, a “White American” using this to sound “Indian”" I'm white, I don't find this offensive at all, why would I? The only way I would is if I

"Imagine it backwards, a “White American” using this to sound “Indian”" I'm white, I don't find this offensive at all, why would I? The only way I would is if I was looking for offense. If my job was calling people to make sales and they couldn't understand me I would leap at the chance to change my accent so they could. Sales is a commission based job, more sales by leveraging an available software tool means a better life for my family, especially if I am based in a third world economy. If my options as a call center business owner are to 1) use foreign workers and lose customers due to the communication gap, 2) use foreign workers and leverage software to negate the communication gap or 3) use more expensive US based workers; how is it racist to acknowledge the facts on the ground and choose the second option? Your argument is that the call center operators should be forced to lose customers and business because not to do so is racist? India is also a country, a guy of Indian descent from Britain sounds just like a white guy from Britain, same with people from Florida or NY. To conflate race and nationality is a flawed argument. What does 'White American' sound like? Do people from Alabama and NYC sound the same? If a black kid and a white kid are adopted as babies and raised in the same family they will sound the same. Accent is a regional thing, not a racial one. Not everything is racist, stop trying to find things to be outraged about.

throwaway5959 4y ago
Stop being outraged about other people finding things to be outraged about. They’re not going to stop and you’ll just end up miserable in the end.
- wonderwonder 4y ago
  Lol. I'm not outraged I'm just commenting on a message board to pass time while getting paid like everyone else here.
  - throwaway5959 4y ago
    Haha fair.
lm28469 4y ago
If your solution to racism is to disguise as a white man it's not a solution to racism. The tool is almost the complete opposite of what their selling pitch is And let's not play dumb here, the end goal is too milk workers from third world countries
- wonderwonder 4y ago
  I'm not sure where I saw this being pitched as a solution to racism. It has nothing to do with racism. Accents are based on location, not race. Of course the intent is to further milk 3rd world countries. That's the whole benefit of hiring third world workers, they are cheaper. If not why use them? This tool is pitched as making them more effectively able to communicate with their target audience, first world people. This is a boon fir the workers allowing them to be better at their job. People that employ the call centers want things sold, this allows for them to do this more effectively. Where is the negative in that? Sales is about getting someone to buy things, sitting on your moral horse doesn't feed people's families
  - lm28469 4y ago
    > It has nothing to do with racism. Accents are based on location, not race. Races don't exist so I guess racism doesn't either right ? This tool is made to continue employ people from third world country with low wage without making your company sound bad/cheap when you call their support. The goal isn't the problem, the intent is
    - wonderwonder 4y ago
      Race and racism absolutely exist. Accents just aren't determined by your race. "This tool is made to continue employ people from third world country with low wage without making your company sound bad/cheap when you call their support." of course that's the point of the tool, what is wrong with that? Your options are either that, or pull the jobs back from the third world. Which do you prefer and more importantly which do you think the people employed in the third world prefer? The central drivers of why are even employed is because they are cheaper, business is not charity. I am willing to bet that the people this effects, the call center employees don't even care. Everyone is just white knighting for them.

throwaway5959 4y ago

Stop being outraged about other people finding things to be outraged about. They’re not going to stop and you’ll just end up miserable in the end.

wonderwonder 4y ago
Lol. I'm not outraged I'm just commenting on a message board to pass time while getting paid like everyone else here.
- throwaway5959 4y ago
  Haha fair.

lm28469 4y ago

If your solution to racism is to disguise as a white man it's not a solution to racism. The tool is almost the complete opposite of what their selling pitch is And let's not play dumb here, the end goal is too milk workers from third world countries

wonderwonder 4y ago
I'm not sure where I saw this being pitched as a solution to racism. It has nothing to do with racism. Accents are based on location, not race. Of course the intent is to further milk 3rd world countries. That's the whole benefit of hiring third world workers, they are cheaper. If not why use them? This tool is pitched as making them more effectively able to communicate with their target audience, first world people. This is a boon fir the workers allowing them to be better at their job. People that employ the call centers want things sold, this allows for them to do this more effectively. Where is the negative in that? Sales is about getting someone to buy things, sitting on your moral horse doesn't feed people's families
- lm28469 4y ago
  > It has nothing to do with racism. Accents are based on location, not race. Races don't exist so I guess racism doesn't either right ? This tool is made to continue employ people from third world country with low wage without making your company sound bad/cheap when you call their support. The goal isn't the problem, the intent is
  - wonderwonder 4y ago
    Race and racism absolutely exist. Accents just aren't determined by your race. "This tool is made to continue employ people from third world country with low wage without making your company sound bad/cheap when you call their support." of course that's the point of the tool, what is wrong with that? Your options are either that, or pull the jobs back from the third world. Which do you prefer and more importantly which do you think the people employed in the third world prefer? The central drivers of why are even employed is because they are cheaper, business is not charity. I am willing to bet that the people this effects, the call center employees don't even care. Everyone is just white knighting for them.