You have to give 99 Designs very clear guidelines and a lot of feedback to get a good result. You may want to call or email your contact person there and tell t

You have to give 99 Designs very clear guidelines and a lot of feedback to get a good result. You may want to call or email your contact person there and tell them you were dissatisfied - they may be able to help. Also, did you "guarantee" your contest (commit to choosing a winner)? I got 3-4x as many entries after I did that.