Thx for the answers >> A system which is deliberately engineered to be user-hostile is functionally identical to one where "cruft" accumulates and nobody is mot

Thx for the answers >> A system which is deliberately engineered to be user-hostile is functionally identical to one where "cruft" accumulates and nobody is motivated to remove it. This could definitely be true. Of course the solution is different. In the case of buildup of cruft, one needs to generate motivation to improve it, whereas if someone is deliberately engineering bad features, one has to find who to fight and fight them. I've been involved with service of process and civil discovery enough to know that they are a pain. We got service on one reluctant witness that was more a bit of luck to make it happen than not, and it seemed like a child's game of "tag". I agree that it needs reform, but who is actively making it more complicated? I've had opponents drag discovery out for years to the point of being sanctioned themselves, but it didn't seem to slow them down, but I'd put that more at the feet of judges that put up with the crap than an opaque process, which seemed at base pretty straightforward - they ask, here's the set of responsive docs. But who would we go after to fix it, and who is opposing us?