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Applecare screen replacement is a breeze, if you live near an Apple store. Walk into scheduled appointment, hand them your phone and sign your name on their lit
by vonseel 4y ago
Applecare screen replacement is a breeze, if you live near an Apple store. Walk into scheduled appointment, hand them your phone and sign your name on their little iPad granting them the permission to repair or replace your device and dealing with payment, and they tell you to come back an hour or two later and pick up your device. I always buy Applecare and have had to replace each of my last iPhones at least once this way, but it's really a no-biggie because it only takes maybe an hour total to drop it off and pick it up, including driving time, once the appointment is scheduled.
- vonseel 4y agoWow, wasn’t expecting downvotes on something that seemed non-controversial like this. I wonder am I getting downvoted because I’m a klutz and have broken a bunch of iPhones, or is it because I didn’t have a negative experience with AppleCare?
- tempnow987 4y agoThe "hackers" on HN don't have much appreciation for real world use cases / customer needs. I'm not sure if this was permitted, but I worked with a nonprofit that ran a program for kids that bought apple products and AppleCare on them all. Apple was essentially a program sponsor. Anytime someone tells me how terrible Apple is for the customer, after having to MAIL IN products to other providers who sit on them for MONTHS, I just have to laugh. Many other providers it's not even worth trying to get warranty service because you end up not having a computer / laptop etc for weeks.