4 ms·

Mate, Dell U2518D. I still have it and had the same span of feeling that something is off. I managed to capture it with a high-speed camera and it's even funnie

Mate, Dell U2518D. I still have it and had the same span of feeling that something is off. I managed to capture it with a high-speed camera and it's even funnier than just a stutter. It produces VERTICAL tearing every 20 seconds. Nobody would belive me something like that is even possible. I wouldn't belive me if I didn't see it with my own eyes. Dell actually made a firmware verison that address it and people reported that it indeed fixed it. But guess what? You cannot download it! The only way to get newer FW was to buy a monitor from a newer production batch.

gambiting 4y ago
Yep, that's exactly it! It makes me very happy to know that I wasn't the only one to notice it(and it definitely felt like I was going mad for a while- seeing stutter where literally no tool could detect it). I found a forum thread on Dell's forums about it ages ago, I remember people sharing the refresh rate override fix, but I wasn't aware that Dell did eventually "fix" it in a later batch of monitor. That monitor did actually die for me literally 2 months ago(and just few months out of warranty, typical) but I was very glad to replace it with something else.
ziml77 4y ago
I found out that Dell doesn't make the firmware user upgradeable when I checked for any for my AW3420DW. The annoyance I'm trying to fix is minor enough that I decided it's not worth RMAing it to hope I get one that is both in good condition and has the new firmware. I'll have to be pretty desperate to buy a monitor from Dell again though.
wlesieutre 4y ago
I had the same sort of firmware issue with a Dell UP2414Q which was released in 2013. Major problems like half the screen not working or no picture at all. No you can't have the firmware update. You can exchange it for a refurbished monitor and "should" get the new firmware. There's a 53 page Dell forum thread about that disaster of a monitor: https://www.dell.com/community/Monitors/UP3214Q-UP2414Q-1-2-screen-issue-and-or-No-picture-after/td-p/4260496/page/53 https://www.dell.com/community/Monitors/UP3214Q-UP2414Q-1-2-... Amazing that nearly 10 years later they still can't update monitor firmware in the field.
- chihuahua 4y ago
  I was having some issues with a Dell 4320 (?) and one of the things Dell support suggested was updating the firmware (download from Dell website). That was the first time I'd ever heard of updating firmware in a monitor.
  - wlesieutre 4y ago
    Would be nice if the product just worked correctly off the shelf and didn't need firmware updates. Alas. If it's going to need firmware updates, it should be able to get firmware updates.
nomel 4y ago
Can't you add a custom resolution of 60Hz? Monitor "overclocking" is a thing, that many support.

gambiting 4y ago

Yep, that's exactly it! It makes me very happy to know that I wasn't the only one to notice it(and it definitely felt like I was going mad for a while- seeing stutter where literally no tool could detect it). I found a forum thread on Dell's forums about it ages ago, I remember people sharing the refresh rate override fix, but I wasn't aware that Dell did eventually "fix" it in a later batch of monitor. That monitor did actually die for me literally 2 months ago(and just few months out of warranty, typical) but I was very glad to replace it with something else.

ziml77 4y ago

I found out that Dell doesn't make the firmware user upgradeable when I checked for any for my AW3420DW. The annoyance I'm trying to fix is minor enough that I decided it's not worth RMAing it to hope I get one that is both in good condition and has the new firmware. I'll have to be pretty desperate to buy a monitor from Dell again though.

wlesieutre 4y ago

I had the same sort of firmware issue with a Dell UP2414Q which was released in 2013. Major problems like half the screen not working or no picture at all. No you can't have the firmware update. You can exchange it for a refurbished monitor and "should" get the new firmware. There's a 53 page Dell forum thread about that disaster of a monitor: https://www.dell.com/community/Monitors/UP3214Q-UP2414Q-1-2-screen-issue-and-or-No-picture-after/td-p/4260496/page/53 https://www.dell.com/community/Monitors/UP3214Q-UP2414Q-1-2-... Amazing that nearly 10 years later they still can't update monitor firmware in the field.

chihuahua 4y ago
I was having some issues with a Dell 4320 (?) and one of the things Dell support suggested was updating the firmware (download from Dell website). That was the first time I'd ever heard of updating firmware in a monitor.
- wlesieutre 4y ago
  Would be nice if the product just worked correctly off the shelf and didn't need firmware updates. Alas. If it's going to need firmware updates, it should be able to get firmware updates.

nomel 4y ago

Can't you add a custom resolution of 60Hz? Monitor "overclocking" is a thing, that many support.