My biggest piss off with Facebook is they refuse to mod their site. The reporting function is useless and no matter how many times I’ve reported profiles they d

My biggest piss off with Facebook is they refuse to mod their site. The reporting function is useless and no matter how many times I’ve reported profiles they do nothing. Also the reporting options are a joke and have a limited number of options to which you can report something. I had an old acquaintance say hi. A week later I say hey how is it going. He replies how are you. 2 days later his picture changes to some random guy and his info is completely changed and it’s obvious his account was taken over. I tried to report this to Facebook but there is no obvious report section to describe what I saw but picked the one that best fit and later get a response back that they have decided to keep the account active. Also dozens of times reported spam accounts and scam accounts and nothing ever happens. What is wrong with you Facebook?