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The first section of the article seems like a good argument for why firms should focus primarily on absolute long-term profit. Then the author ignores this and
by Zakharov 15y ago
The first section of the article seems like a good argument for why firms should focus primarily on absolute long-term profit. Then the author ignores this and starts talking about "customer delight", without any justification for its importance.
- umarmung 15y agoYes, I noticed that semi-dichotomy too. It is like this Forbes author "Steve Denning" is trying to piggy-back his own ideas on Clayton Christensen's central thesis.