Exactly. If I use feature X very often, that can be because: * Feature X is good and I like to use it. * Or feature X is broken so I have to try multiple time

Exactly. If I use feature X very often, that can be because: * Feature X is good and I like to use it. * Or feature X is broken so I have to try multiple times. * Or feature Y is broken so I have to try using another feature instead. Like, most of the times I open a settings window it's not because I like settings but because the program is not good enough as it is. Or if I follow a lot of links on your web page, it might not be because I like your web page but because I'm unable to find what I'm looking for.