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This is a big one that it took me a while to fully appreciate I've found that even just turning my camera on in Zoom meetings makes a difference. Joining the s
by brundolf 4y ago
This is a big one that it took me a while to fully appreciate
I've found that even just turning my camera on in Zoom meetings makes a difference. Joining the standup call a little early, having "face to face" chitchat, builds up a small buffer of rapport that significantly improves empathy and perceived intent
Especially if you need to have a conversation where there might be some existing friction/tension/frustration, doing it over video instead of text or just audio will hugely increase the good-faith nature of the conversation
And of course, the occasional in-person hangout helps too, if you happen to be in the same city as your coworkers. What's important is that you each form an impression of the other as a human being, and not just as a faceless mechanism in the org that may be helping you or getting in your way at a given moment
- marrone12 4y agoJust FYI, it's "rapport" not "repor"
- brundolf 4y agoEdited, thanks :)
- tmaly 4y agoI agree with joining the meeting a little early. It is nice to catch up with people. I am in a hybrid situation now, so I try to take different team members out for coffee and give them some one on one face time when they are in the office on the same day me.
- dcreager 4y ago> having "face to face" chitchat, builds up a small buffer of rapport that significantly improves empathy and perceived intent On my team we have a weekly 30-minute meeting for non-work-related updates. A chance to talk about whatever you did in the past week outside of work, or about anything else that currently interests you. It typically prompts a lot of follow-on conversations in Slack afterwards. It might be nicer if this happened organically, and didn't require an explicitly scheduled meeting. But we consider it important enough that we carve out the time to make it clear that it's a team norm.