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Research has indicated that commuters get way less annoyed when given a reason for delays. Of course the dutch railways noticed that it doesn't have to be a go
by Doxin 4y ago
Research has indicated that commuters get way less annoyed when given a reason for delays.
Of course the dutch railways noticed that it doesn't have to be a good reason, and hence you'll now often hear "We're driving at a modified speed due to a red signal" announced on the trains with some frequency.