> You aren’t getting on-site service with a consumer product. Both Dell and Lenovo do this. My daughter bought an Alienware laptop for college and when the ke

> You aren’t getting on-site service with a consumer product. Both Dell and Lenovo do this. My daughter bought an Alienware laptop for college and when the keyboard broke, they sent a technician to her dorm to fix it (and she goes to school outside of the US). If on-site service isn’t an option, what about a Mac Pro? At least with Apple I can take the machine to a store if I need to.