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Do you have any non-Apple experience? Dell, HP or Lenovo would send a technician to your office (or home office). For simple repairs (e.g. battery), they can
by Symbiote 4y ago
Do you have any non-Apple experience?
Dell, HP or Lenovo would send a technician to your office (or home office). For simple repairs (e.g. battery), they can also send the replacement part and you can swap it yourself -- two of my colleagues chose this during Covid lockdown, and changed the batteries in their work laptops.
And "a matter of days" is a low bar. These companies offer next-business-day on-site support.
Here's an example for a Dell Chromebook, although I'm not familiar with buying individually from a reseller:
> Keep your 2-in-1 laptop protected with the 1-Year Mail-In to 3-Year Next Business Day Warranty Upgrade for Chromebooks from Dell. Providing 3 years of coverage, this manufacturer warranty upgrade features next business day onsite hardware support following remote diagnosis. Plus, get technical support via phone or online during business hours and self-service case management and parts dispatch. $63.50.
https://www.bhphotovideo.com/c/product/1692748-REG/dell_848_7480_chrome_1yr_mail_in_to.html https://www.bhphotovideo.com/c/product/1692748-REG/dell_848_...
- jupp0r 4y agoWhat happens if you are abroad? I don't have recent experiences but in the mid-2000s, IBM refused to repair my Thinkpad T42 that I bought in Germany when I was living in the US. Apple on the other hand doesn't care if you bring an Indonesia bought MacBook into a store in Sweden.
- Symbiote 4y agoIf you move permanently, I think you need to tell them. I don't think they support devices during holiday/business trips, but I could be wrong. (I don't handle the laptop/desktop support myself, only the servers, and they rarely move.) https://i.dell.com/sites/csdocuments/Legal_Docs/en/us/prosupport-for-client-sd-en.pdf https://i.dell.com/sites/csdocuments/Legal_Docs/en/us/prosup...