> focus on the cleanliness of the shop, politeness of the staff or their hours I was in a European country at that time, so all of this was pretty much standar

> focus on the cleanliness of the shop, politeness of the staff or their hours I was in a European country at that time, so all of this was pretty much standard for this tier of shop (reasonably clean, not very polite, bad hours), anything higher would have cost as much as the Apple Store, so it would have almost been worth replacing the whole device