The authors own point seemingly being that this will negatively affect companies bottom lines in the long run in the name of chasing stats seems to undermine th

The authors own point seemingly being that this will negatively affect companies bottom lines in the long run in the name of chasing stats seems to undermine the point of this being "late stage capitalism". If this does actually negatively affect bottom lines, it's bad business, end of story. Capitalism seeks to optimize output and if this is truly failing to do so, it's not a capitalist pursuit.